Privacy Policy
How Fine Art Concrete Ltd collects, uses and protects your personal information.
This page is a draft template. Sections marked in red bold contain questions that need your input before this page goes live. Please review and confirm the details with us.
Effective Date: [MONTH YEAR]
Fine Art Concrete Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you contact us, request a quote, or use our website.
Information We Collect
When you enquire or request a quote, we may collect your name, phone number, email address, property address, details about your concrete project, and any photos or plans you provide. We also collect website usage information via cookies and analytics, such as pages visited and the device you use.
How We Use Your Information
We use your information to respond to your enquiries, provide quotes, deliver our decorative concrete services, communicate with you about your project, send appointment reminders, and request feedback or reviews. Where permitted, we may send occasional marketing communications. You can opt out of marketing messages at any time by replying STOP to any SMS, clicking the unsubscribe link in any email, or contacting us directly.
Sharing Your Information
We do not sell your personal data. Your information is shared only with trusted service providers who help us operate our business — such as hosting, CRM, email, and SMS providers — and only to the extent necessary to provide those services. We may also disclose your information where required by New Zealand law.
Cookies
Our website uses cookies and similar technologies to improve your experience and understand how the site is used. You can control or disable cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.
Storage and Security
We store your personal information securely and take reasonable steps to protect it from unauthorised access, loss, or misuse. No method of transmission or electronic storage is completely secure, but we apply industry-standard measures to safeguard your data.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To make a request, contact us using the details below. We will respond within a reasonable timeframe.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. We encourage you to review this page periodically to stay informed about how we protect your information.